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Benefits
Convenient Onsite Services Our mobile grooming service saves you the hassle of traveling with your pet, offering grooming in the comfort of your home.
Stress-Free Experience for Pets Pets feel safer and more relaxed in their familiar environment, ensuring a calm grooming session without the anxiety of a salon visit.
Skilled Grooming for All Breeds With years of expertise, we handle all breeds and temperaments, including shy or aggressive pets, ensuring they receive the best care
Trusted by Pet Owners and Celebrities: Renowned for exceptional service, we’re the trusted choice for pet grooming, loved by owners across Kerala, including celebrities.
FAQ
Before we begin, please include all information and detailed instructions in the application. If you want to add or change any information, we require all corrections/updates to be emailed to info@devamobilepetgrooming.in . We we are not responsible for misinterpreted verbal requests, or handwritten and chat notes lacking details. Please allow a 2-hour time frame for the walk to start (1-hour time frame for crated puppies under 1 year old), and 4-hour time frame for cat visits to start.
To preserve our walkers schedules we are asking for a minimum of 4 walks per week or a 16 walks per month commitment for the same time frame. We offer 15 min walks between 10:30am-5pm, during non holiday Mon – Fri that are requested at least a week in advance. For cat visits we require daily visits and are not able to accommodate every other day visits.
If you need less than 16 walks a month or ad hoc walks: If your pup can walk with others in a group, and you can provide us at least 3 hours time frame and are flexible with the duration of the walks, we might be able to accommodate some of the requests depending on walkers availability.
Late cancelation fee of transportation charges for any services (except for Boarding) canceled after 10pm the night before will apply, service adjustments need to be requested by 10pm the night before and approved by us; Full price of a walk/visit will apply for any cancelations made within 2 hours of the scheduled time frame. All same day cancelations, adjustments and requests must must be submitted through info@devamobilepetgrooming.in Please wait for us to approve the change or request to make sure it’s confirmed.
Canceling on the Do Timely app: swipe the appointment to the left, edit and cancel buttons will appear.
Canceling on devamobilepetgrooming.in website: click on the appointment, edit and cancel buttons will appear.
2) Canceling or reducing the duration of a service by emailing us: Please make sure to allow at least 12 work hours between your cancelation/adjustment email and scheduled walk that you want to cancel to avoid late cancelation fee stated above.
3) Calling us during the office hours and canceling by phone: Same rules apply as in canceling/ adjusting by deva mobile pet grooming
All payments for recurring weekly walks are due on the first of each month for rendered services, and on the first day of service for short term arrangements. Currently we accept cash, cheque and credit card.